Introducing Knowledge Services: Managing Information, Knowledge, and Strategic Learning in The 21st Century Organization
Termin : 02. (14:00 – 17:30 Uhr) und 03. (10:00 – 14:30 Uhr) Juni 2016
Ort : Zentral- und Landesbibliothek Berlin, Berlin-Saal, 2. OG
Veranstalter : Initiative Fortbildung für wissenschaftliche Spezialbibliotheken und verwandte Einrichtungen e.V.
The management of intellectual capital is the one issue that increasingly challenges all organizations. Specialist librarians are strategically positioned to help their employers meet this challenge, as they are uniquely qualified to lead the organization in information management, knowledge management, and strategic learning, critical elements in the success of all organizations.
The four sessions of the program introduce knowledge services, the management and service-delivery discipline that converges information management, knowledge management, and strategic learning for the benefit of the parent organization. In the program, Guy St. Clair defines knowledge services and leads participants in discussing the role of knowledge services in the organizational context, sharing with attendees how recognized leadership and management principles apply in the development of strategies for the delivery of knowledge services. The program includes an overview of how knowledge services — often thought of as the “practical side” of knowledge management, or as “putting KM to work” — connects with organizational success as specialist librarians and other knowledge workers seek to improve knowledge sharing throughout the parent company or organization.