Graf, Benedikt

My research

My research focuses on how to reduce stress for employees in the workplace and how to design human-centred digitalised working environments in such a way as to reduce the risk of information overload. I also investigate how artificial intelligence is integrated into work contexts, how it is perceived by human team members, and how trust in digital systems develops dynamically.

Information overload is one of the most frequently cited stressors in the workplace, yet we have only a vague understanding of its causes and consequences. My research shows that, especially in everyday life, we should be much more concerned with the quality of information than with its quantity, and that in future more energy should be invested in developing information literacy, i.e. how we deal with information.

Research areas

Information processing in the workplace
Information and communication overload
Human-AI teaming (human & AI collaboration): Impact of AI use in teams and perception as a team member
Trust in digital systems
Process management in risk assessment of psychological stress
Resilience, stress, & health-promoting organisational development

Curriculum vitae

2013-2016 Bachelor's degree (B.Sc.) in Psychology, University of Trier
2017-2019 Master's degree (M.Sc.) in Psychology, University of Trier
2017-2021 Employee at Hünting Resources Human Resources Management, Trier
2019-2023 Doctor of Science, University of Trier
2021 Research assistant, Science & Development, youCcom GmbH, Essen
since January 2023 Founder of knowbuddy® resilience tools for consultants
2023-2024 Research assistant (postdoc), University of Trier
2024-2025 Visiting professor of Work & Organisational Psychology, Georg August University of Göttingen
since November 2025 Professor of Work & Organisational Psychology, University of Vienna

Contact

Univ.-Prof. Dr. Benedikt Graf, B.Sc. M.Sc.

Universitätsstraße 7 (NIG)
1010 Wien
Room: D0605
Email
+43-1-4277-47343