Graf, Benedikt

My research focuses on how to reduce stress for employees in the workplace and how to design human-centred digitalised working environments in such a way as to reduce the risk of information overload. I also investigate how artificial intelligence is integrated into work contexts, how it is perceived by human team members, and how trust in digital systems develops dynamically. 

Information overload is one of the most frequently cited stressors in the workplace, yet we have only a vague understanding of its causes and consequences. My research shows that, especially in everyday life, we should be much more concerned with the quality of information than with its quantity, and that in future more energy should be invested in developing information literacy, i.e. how we deal with information.

• Information processing in the workplace
• Information and communication overload
• Human-AI teaming (human & AI collaboration): Impact of AI use in teams and perception as a team member
• Trust in digital systems
• Process management in risk assessment of psychological stress
• Resilience, stress, & health-promoting organisational development

• 2013-2016 Bachelor's degree (B.Sc.) in Psychology, University of Trier
• 2017-2019 Master's degree (M.Sc.) in Psychology, University of Trier
• 2017-2021 Employee at Hünting Resources Human Resources Management, Trier
• 2019-2023 Doctor of Science, University of Trier
• 2021 Research assistant, Science & Development, youCcom GmbH, Essen
• since January 2023 Founder of knowbuddy® resilience tools for consultants
• 2023-2024 Research assistant (postdoc), University of Trier
• 2024-2025 Visiting professor of Work & Organisational Psychology, Georg August University of Göttingen
• since November 2025 Professor of Work & Organisational Psychology, University of Vienna