Contacting us via WhatsApp

This data privacy policy applies to the University of Vienna’s WhatsApp service.

If you contact us via the WhatsApp instant messaging service, you automatically forward your telephone number and WhatsApp nickname to the University of Vienna and the company atms Telefon- und Marketing Services GmbH, which is responsible for the technical implementation of the WhatsApp service.

Please note that confidentiality and data security is not guaranteed when using instant messaging services. When you install and use WhatsApp on your smartphone or mobile device you have to accept the general WhatsApp terms and conditions on which we have no influence. These specify, among others, that you give WhatsApp Inc. access to your telephone number and all contacts saved on your mobile device. Moreover, WhatsApp Inc. saves data on its servers, which are not subject to EU data protection regulations. We do not accept liability for damage caused by your use of associated platforms.

By actively registering for the University of Vienna’s WhatsApp service, you consent to the processing and saving of your data (telephone number and WhatsApp nickname). Your telephone number and WhatsApp nickname are only used to provide you with the WhatsApp service (as described) to which you subscribed. We will not pass on any other data.

Your data will be stored for as long as you use the University of Vienna’s WhatsApp service. You can unsubscribe from the University of Vienna’s WhatsApp service at any time by sending us a message saying “STOPP”. Your data will be deleted after 48 hours.

Please click on the following link to subscribe to the WhatsApp service.